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Teacher missing from MAP Growth reports

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Instructor is missing from MAP Growth reports for one or more terms.

Note:  The information in this article applies to Manual rostering for NWEA MAP Growth only. Please visit MAP Growth Rostering Resource Central  for information on rostering with the updated HMH Rostering Service. 

 
The instructor may not be associated with terms and classes, or the instructor's profile may be inactive.

Use Manage Users to check the instructor's profile:

You must have one of the following user roles:
  • District Assessment Coordinator
  • Data Administrator
  • System Administrator

Follow these steps to determine whether or not the instructor's profile is inactive and to verify that the profile has been associated with the correct terms and classes:
  1. Log into the MAP Administration and Reporting Center (MARC) at https://teach.mapnwea.org.
  2. In the left navigation pane, select Manage Users.
  3. In the upper right corner of the page, check Include Inactive Users.
  4. Search for the user profile in question.
  5. If the user profile does not have a check under Active, select the profile and click the Activate Profile button.  A confirmation box will appear.
  6. Click OK.  The search results section will refresh and additional options for modifying the user profile will be displayed.
  7. Once the profile is confirmed active, select the user profile again and click View/Update.
  8. Under the Instructor heading, verify that the desired term is included in the list of terms. If it is missing, click Add Term and follow the prompts.
  9. If the term exists, select it and choose View/Update Term to verify that the teacher has classes assigned.  
  10. If there are no classes, they may be added manually (see How to add a new class in the MAP Suite) or through a roster file import (see How to import rosters).
 
Once the user profile is activated and has terms and classes added, those terms and classes will take up to 24 hours to appear on reports. However, classes will be available in non-report-related features immediately, such as when creating test sessions or adding students to classes.
 

Inactive instructor is missing from MAP Growth reports:

If an inactive instructor is missing from MAP Growth reports, even for terms when the account was active, this is normal. When you deactivate a teacher, that teacher no longer appears in menus when you generate reports by class. 

 

To access the data, you can either reactivate the user's account, or run a different report.

To generate a different report:

The student's results are still included in reports. You can try accessing the student data with any of the following reports or methods:

 
The student testing data is also automatically included in any summary reports.

 
To reactivate the teacher's account:

If you need to run class reports for the teacher, you can reactivate the profile, updating it to remove the user's email address, and manually resetting the password.

To find and reactivate an inactive user:

  1. Log into the MAP Administration and Reporting Center (MARC) at https://start.mapnwea.org.
  2. In the upper left corner of the start page, select Rostering.
  3. In the drop down menu select Manage Users.
  4. In the upper right corner of the page select Include Inactive Users.
  5. Search for the user profile in question.
  6. Select the user and choose Activate Profile. A confirmation box will appear.
  7. Click OK.
  8. Optionally, edit the user profile and change the email address by adding .old to the end. This prevents the teacher from re-accessing the account.
  9. Reports will update overnight.

 
See also:

 
 
System Information
Teacher missing from MAP Growth reports
Instructor-is-not-showing-on-Web-based-MAP-reports
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